Life's a Stitch

And more recently life’s a creative adventure with some travel thrown in.

1. Elann.com gives good customer service. Shop there. The story is: I bought six skeins of Bombolo, a polar weight yarn, for two scarves. The product description didn’t indicate that it was a yarn with graduated colours. It wouldn’t have mattered, I would have bought it anyway. However, when I knit it, this is how it turned out. The first skein was graduated, the rest monotone. What’s my definition of good service? When they give you a refund and pay for the return postage.

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2. Do you know of someone who lives in the Vancouver area and wants to do Christmas volunteer work? The non-profit agency, that pays my salary, is desperate for volunteers to work three hour shifts in our charity gift wrap booth at Capilano Mall, where our office is located. Shop there. Part of the problem is caused by the fact that the kids don’t get off of school for Christmas break until the 22nd and traditionally we get quite a few older high school students who need community service hours. Isabelle’s Bridal shop is sending their entire staff to work two shifts on Dec. 17th, so shop there, too. Anybody else interested?

3.Thank you for your kind words on my previous post, they were appreciated.

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9 responses to “Shop there”

  1. Melody Avatar

    Wow…that IS good customer service. Glad to hear you’re feeling better from your melt-down…and wish I lived in your area so that I could help

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  2. Maureen Avatar

    Kristen is looking for volunteer hours as are some of her friends. I’m sure they’d be able to come down after school for 3 hours. I’ll mention it to her – who can she contact to set it up? Tks!

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  3. Criquette Avatar

    Hi! Sandy sent me. May I pretty-please have a copy of the beauteous herringbone rib scarf? I would love to use it for one of the red scarf project scarves I am knitting. This is my first, but not last visit to your blog – I love it! Hope you find a minute or 2 to visit my little blog at http://www.prairiegumbo.blogspot.com. I’m computer-challenged, so it’s still a work in progress. Thanks a bunch!

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  4. Barbp Avatar

    Great customer service is something that will influence me to shop there that’s for sure. I’m glad they treated you right. Your non-profit employer looks like a worthwhile agency. I hope you find lots of volunteers.

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  5. jayne Avatar

    Hi! I just discovered your blog the other day. It was a bit of a happy accident. I had googled something else and ended up here. And then I realized…hey, it’s a knitting blog, and she’s a local girl. AND an elann shopper.
    I am a Vancouver-area knitter too, and an Elann regular. You’re right — their service IS excellent.
    Drop by my blog if you get a chance.
    http://seejayneknit.blogspot.com/

    Like

  6. Angie Avatar

    I wish I lived just a little closer so I could come out and help. I’m actually good at wrapping gifts and most of mine are done.
    Please send me your herringbone scarf. I would love to see it work up in some of my hand-dyed stash.

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  7. Michelle Avatar
    Michelle

    Hi there
    Just found your blog via a comment on Wendy Knits – love your scarf pattern. Please may I have a copy?
    Many thanks.

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  8. crazy for yarn in alabama Avatar

    I just discovered Elann.com not too long ago! Good to know there are still some companies out there that truly put customer service first!!!

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  9. Linda Avatar
    Linda

    Hi! I have been reading lots of knitting blogs today! Am newly retired from public school teaching (instrumental music) and always looking for new patterns to try! I would love a copy of your pattern. Thanks and Happy 2007! 🙂 lbquilts

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